Using practice-based models and frameworks

With our engagements, we are always seeking to build on a company’s learning ecosystem - enabling learning and performance improvement in the workflow, often through informal learning solutions. Our practices are informed by the 70/20/10 Model and the 5 Moments of Need methodology. Xprtise has a long-standing strategic partnership with Bob Mosher and Conrad Gottfredson of Apply Synergies.


Workplace learning
strategy and

With our experience as both consumers and providers of learning services, we know that it all starts with the right strategy. We can help you build a blueprint for your organization’s learning and performance needs within your unique environment (internal vs. external, within a given budget, considering existing architecture, etc.).


analysis and
prioritization design

Through a structured methodology, we will help you to identify the key tasks of a particular role, prioritizing them in terms of criticality, and design a plan for addressing each task through a learning or support intervention. This approach ensures that all needs are met with the appropriate solution, rather than a “one size fits all” approach.


implementation and

Strategy and analysis are important, but without the proper implementation they will not mean much. We can take that next step with you – building those solutions that will make the impact for your organization. From detailed designs through content development and technical deployments, we will make sure that the analysis is carried through to practice.



Our way of looking at workplace learning often requires a shift in how the organization thinks and operates. In a way, it’s like learning a new language to talk about learning workplace learning. With our experience, we can help you move towards a new kind of learning organization – one that looks at performance and application first.


Our goal is always to focus on impact, designing the right solution for the right need. To help us consistently achieve this goal, we have built strategic partnerships with three key solution providers. Each of the partners below brings a specific expertise that we can bring into our end-to-end solutions.


Methodology and Strategy


Apply Synergies is a strategic consulting firm that specializes in helping learning organizations design, develop and measure effective learning and performance support strategies to meet the 5 moments of learning need.

Adaptive Learning


Drillster is an adaptive, assessment based learning tool. You get immediate feedback while you are studying. This results in 10% higher study results in 40% less time. Drillster keeps your knowledge up-to-date and repeats learning material just before you tend to forget.

Performance Support

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AskDelphi provides a Performance Support software platform that enables your workforce to perform effectively at every changing moment of need by providing just the right amount of support when needed,
so that employees can perform autonomously and become experts at what they do.


Let's have a cup of coffee and talk about how we can make your people perform better.